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YOU'VE GOT QUESTIONS ----- WE'VE GOT ANSWERS
Remember: WE'RE THE DRYCLEANER YOU CAN TRUST!
QUESTION:
How long should I expect my draperies to last? ANSWER: Experts tell us three years for unlined draperies and five years for lined draperies. There are several things you can do to extend the life expectancy, however.
Dryclean draperies regularly to keep soil and grease from damaging fabrics. Rotate draperies, if possible, so that exposure to intense sunlight is varied. Guard carefully against water damage from open windows. Water rings develop and are almost impossible to remove, unless the fabric can be wetcleaned which is usually not the case.
QUESTION: Why did the beads on my silk sweater lose their color when I had it cleaned? ANSWER: The dyes used to color beads, buttons and sequins do not always perform the same way as dyes used in the fabric of a garment. Some dyes are not resistant to drycleaning fluid. General fading, dulling of the finish, or even entire color loss can occur. Worse yet, in some cases the color transfers from the trim and permanently stains the garment.
The Care Label Rule clearly states that the care instructions must apply to all component parts of the garment, including any attached decorative trim. Do not hesitate to return this garment to the retailer for an adjustment. The retailer should likewise return it to the manufacturer. We update this page often! Please check back regularly for new questions.
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